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Live Chat Services

Comparison Chart Basic Small Business Corporate Enterprise
PLAN DETAILS
Purchase Plan Purchase Plan Purchase Plan Purchase Plan Purchase Plan
Monthly Price USD 19.99
Per Month		 USD 34.99
Per Month		 USD 69.99
Per Month		 USD 299.99
Per Month
No. of simultaneous Agents 3 5 7 10
No. of Departments - 2 5 Unlimited
Secure SSL based Chat - -
Detailed Reporting and Statistics - - -
Private Labeling -
Chat Features
Multiple Simultaneous Agents
Intelligent Chat Distribution
Agent to Agent transfer
Operator to Operator chat
Intuitive Windows-based agent interface
Ability to accept / reject incoming chat requests
Unlimited Simultaneous chats
Canned Response Manager
Push Images, Links, Pages, Proactive Messages
Ability to chat in multiple languages
Emotions
Leave a message when offline
Chat Initiation
Visitor initiated Chat from Website / Email
Invite Visitor to Chat
Force Chat
Activity Monitor
Real-Time Site Activity Monitor
Monitor 1000's of visitors simultaneously
Visitor History
Visitor Browser Type, Country, Browsing history
Visitor Time spent per page
Branding & Customization Features
Visitor's chat window fully customizable
Chat Button/Icons fully customizable
Fonts, Colours and Font Style
Reporting and Analysis
Chat Satisfaction Survey
Retrieve/Search Chat Transcripts
Detailed Reporting and Statistics